How to Call Globe Customer Service? (Hotline, Chat & Email)
Globe customer services are available in the form of hotline, email, and chat. Users can contact customer service through any method. To reach customer service quickly, dial (02) 7730 1000 from a landline, 211 using a Globe mobile, or 808 using a TM mobile.
Globe Hotline
The Globe Hotline provides support in various ways, such as technical support, account inquiries, balance inquiries, new service activations, load sharing, wifi password changing and issue reporting. Make sure your Globe SIM registration process is already completed before contacting the hotline.
Globe Chat Support
Globe also provides support through Facebook Messenger chat. Simply click the button below, and you will be redirected to Globe’s Facebook Chat Support. There, you can submit your query. Initially, an AI bot will assist with your questions. If needed, you can request to chat with a human agent. You will be connected to live chat shortly.
If your issue is not resolved, you can also deactivate your Globe SIM. Users can also borrow globe loan as well.
Globe Customer Service Email
Globe also provides customer service email for queries. Here is the list of Globe emails for personal or business inquiries.
Business Account (Billing/Account Concerns): [email protected]
Technical Support:
- Core Data: [email protected]
- Broadband: [email protected]
- Mobile: [email protected]
- IT & Data Center: [email protected]
- Customer Satisfaction Survey: [email protected]
